INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do you offer custom jewelry designs?

Yes, we offer a bespoke jewelry service where our skilled artisans can bring your unique vision to life. Contact our team to discuss your custom design ideas.

What materials are used in your jewelry pieces?

We use only high-quality materials such as 18k gold, sterling silver, and ethically sourced gemstones in our jewelry creations. Each piece is crafted to meet our stringent quality standards.

How do I determine my necklace/choker size?

To find the perfect fit, we recommend referring to our size guide, which provides detailed instructions on measuring your neck circumference. Alternatively, you can reach out to our customer support team for personalized assistance.

What is your return and exchange policy?

We want you to be completely satisfied with your purchase. If for any reason you're not, we offer a hassle-free return and exchange policy within 30 days of purchase. Please refer to our Returns & Exchanges page for more details.

How do I care for and clean my jewelry?

o ensure the longevity and luster of your jewelry, we recommend avoiding exposure to harsh chemicals, perfumes, and excessive moisture. Regularly wipe your jewelry with a soft, lint-free cloth and store it in a jewelry box or pouch when not in use. For specific care instructions, consult our Jewelry Care Guide.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS